Everything Your Front Desk Does
Without the schedule, the sick days, or the $1,500 paycheck. Here's everything Bella handles for your shop.
Answering every call
The phone gets answered, every time, the way you would answer it.
24/7 answering
Nights, weekends, holidays. No gaps, no voicemail.
Natural-sounding voice
Most callers don't realize it's automated.
Multiple calls at once
Three calls at 8am? All three get picked up.
Custom greeting
Your business name, your words, every time.
Service-area filter
Politely declines jobs outside your zone.
Residential or commercial
Knows which questions to ask for each.
Remembering every customer
The star feature. Bella remembers so your customers never repeat themselves.
Long-term memory
Every call, job, and detail saved and recalled.
Greets repeat callers
Knows their name, address, and past jobs.
Full call history
See every conversation for every customer.
Builds loyalty
Turns one-time jobs into repeat customers.
Handling emergencies
Floods, bursts, and gas smells get flagged and routed to you fast.
Emergency triage
Flagged the moment the caller describes it.
Instant text alerts
You get a text the second one comes in.
Shut-off guidance
Walks the caller through the water shut-off.
Priority routing
Emergencies jump the line. Routine gets scheduled.
Booking the job
Details captured, job on the calendar, customer confirmed.
Calendar booking
Puts the job on your schedule automatically.
Booking links by text
Lets customers pick a time that works.
Job details captured
Fixture, issue, access, property type — all logged.
Booking confirmations
Auto-sent so customers show up expecting you.
Staying in touch
Reminders, follow-ups, and review asks that keep your pipeline full.
Two-way texting
Customers text your number, it texts back.
Appointment reminders
Day-before and morning-of texts cut no-shows.
Quote follow-ups
Reaches out if a quote has been sitting.
Review requests
Same-day ask after the job, while they are happy.
Setup and control
Live in 15 minutes. On or off whenever you want.
Keep your number
No new hardware, no new line.
Works with your calendar
Google Calendar and the tools you already use.
On and off anytime
It only picks up when you do not.
Your data is yours
Encrypted, never sold, export anytime.
She Remembers
Every Customer
Most answering services treat every call like a stranger. Bella remembers. When Mrs. Johnson calls back about her kitchen faucet, Bella already knows the history, the quote, and the last appointment.
- Remembers every call, every job, every detail
- Greets repeat customers by name
- Knows their property, past issues, and preferences
- Builds loyalty that turns one-time jobs into regulars
First Call — March 2026
"Hi, this is Sarah Johnson at 42 Oak Street. My kitchen faucet is dripping and I need someone to take a look."
Bella: Books the job, saves address, notes the faucet issue.
Second Call — June 2026
"Hi, it's Sarah again..."
Bella: "Hi Sarah! Good to hear from you. Is this about the kitchen faucet at 42 Oak Street, or something new?"
Result: Sarah feels valued, books again, leaves a 5-star review.
No human secretary remembers that well.
Works With Your Tools
Booked jobs land where you already work. No double entry, no new system to learn.
Jobber
Push booked jobs straight into your Jobber schedule.
Housecall Pro
Sync customers and appointments automatically.
ServiceTitan
Enterprise scheduling and dispatch, connected.
Google Calendar
Jobs land on the calendar you already check.
Use something else? Ask us on the demo — we connect with most scheduling tools.
See It Handle Your Calls
10 minutes. We'll show you exactly how it handles your calls. No pressure, no contracts.